Mukuru has announced a strategic partnership with MoneyGram, marking a significant milestone in the evolution of cross-border payments across Africa and Asia. The collaboration is designed to empower both banked and underserved customers by combining Mukuru’s robust Southern African infrastructure with MoneyGram’s expansive global network. This alliance is positioned to create greater financial inclusion, ensuring customers have access to secure, affordable, and accessible remittance services.
The partnership comes at a time when Africa’s cross-border payments market is projected to surge to \$1 trillion within the next decade, largely fueled by the rise of mobile money, wallets, and fintech-led innovation. By leveraging their combined capabilities, Mukuru and MoneyGram are taking a proactive role in shaping the future of financial services across the continent and beyond.
Through this collaboration, Mukuru customers gain access to MoneyGram’s vast payout network across Asia, East, and West Africa, with flexible options such as cash pick-up, direct bank transfers, and mobile wallet payments. At the same time, MoneyGram customers can now tap into Mukuru’s extensive Southern African network of over 1,250 outlets, supported by strong agent and partner relationships that ensure liquidity and last-mile delivery even in underserved communities.
At the core of the partnership lies an advanced technology stack that enables seamless API-driven interoperability. This ensures real-time settlement and switching between cash and digital channels while maintaining a mobile-first approach. Customers can transact using the Mukuru app, WhatsApp, USSD, or web platforms, offering convenience that matches their lifestyles and circumstances.
Commenting on the milestone, Andy Jury, Group CEO of Mukuru, emphasized that the collaboration is about more than extending networks — it represents the creation of a technology bridge between traditional cash services and emerging digital ecosystems. Similarly, MoneyGram’s Africa vice president, Colin Marnewecke, highlighted the shared mission of consumer-first service, pointing out that the strength of the partnership lies in meeting customers where they are, through cash, mobile, or digital solutions.
This partnership underscores a clear commitment to advancing financial inclusion and ensuring that millions of Africans and Asians have access to faster, more affordable, and more reliable cross-border payments. By leveraging their combined strengths, Mukuru and MoneyGram are not only redefining remittance services but also driving the broader agenda of digital transformation in financial services across emerging markets.
