Bolt has introduced Bolt Send, a same-day parcel delivery service available in the northern area of Johannesburg. This service enables users to conveniently send small packages and gifts through the Bolt app, offering payment options such as card and cash. This initiative follows the recent closure of Bolt Food operations in South Africa and Nigeria, reflecting the company’s strategic shift in its services.
The launch of Bolt Send is seen as a strategic move to capitalize on the success of the ride-hailing platform by expanding its offerings. Operated by a fleet of Bajaj Qutes, this service not only provides users with a reliable delivery solution but also creates additional earning opportunities for Bolt’s driver partners. By diversifying its services, Bolt aims to meet the evolving needs of its customers while maintaining its reputation for efficiency and innovation.
Sandra Suzanne Buyole, Bolt Africa’s PR Manager, emphasized the company’s commitment to providing innovative solutions amidst challenging economic conditions. Leveraging the #popularity of Bajaj vehicles, Bolt aims to offer a dedicated delivery service that aligns with its reputation for reliability. While the service is based on distance and demand, Bolt clarified that it does not offer insurance coverage for package loss, damage, or theft, emphasizing the need for users to adhere to specified size and value limitations.
