as commissioned two new premium experience centres in Lagos as part of its ongoing retail expansion and efforts to bring telecommunications and digital services closer to customers.
The new centres, located at DAT Mall in Sangotedo and Marina, were commissioned by Airtel Africa Group Chief Executive Officer Sunil Taldar.
The expansion brings Airtel Nigeria’s network of premium experience centres to more than 350 as the company works towards its target of establishing 500 centres nationwide.
The centres provide customers with access to a range of Airtel services, including mobile connectivity, Fibre, Home Broadband, Outdoor Units (ODU) and enterprise solutions. Customers can also access support for enquiries, subscriptions, after-sales services and issue resolution.
Airtel Nigeria said the expansion forms part of its broader strategy to make connectivity and customer support more accessible, convenient and responsive across the country.
The company also highlighted sustainability efforts at its new Marina centre, which is powered by solar energy as Airtel continues to integrate renewable energy solutions into its expanding physical retail network.
According to the company, Airtel Nigeria currently operates more than 9,000 exclusive shops, over 350 premium experience centres and more than 73,000 retailers across the country.
The continued expansion reflects the growing importance of physical customer engagement centres as telecommunications companies combine digital services with accessible in-person support.
