INETCO has introduced INETCO BullzAI Investigate, a new AI-assisted fraud investigation solution designed to help banks and payment service providers accelerate fraud investigations, reduce false positives and improve operational efficiency while maintaining human oversight.
The platform brings agentic AI into fraud case management by automatically triaging fraud alerts, analysing transaction data, prioritising high-risk cases and generating explainable risk scores. Built on a proprietary small language model and deployed on-premise, the solution enables organisations to keep sensitive transaction data within their own environments, supporting data privacy, regulatory compliance and security requirements.
According to INETCO, the solution addresses the growing complexity of digital payment fraud and AI-driven cyber threats by combining intelligent automation with human expertise. Rather than replacing fraud analysts, the platform is designed to eliminate repetitive manual work, allowing teams to focus on investigating the highest-risk cases and making more informed decisions.
The company cited findings from a Chartis Research report covering a BullzAI deployment at a leading South African bank, which highlighted improvements in fraud detection accuracy through explainable AI, adaptive machine learning and AI-assisted investigations.
Early deployments have also demonstrated significant operational gains, with fraud investigation times reduced from between 10 and 30 minutes to approximately 20 seconds, representing a 97–99% reduction in investigation time. The platform also enables investigations up to 90 times faster while delivering recommendation precision of around 95%.
INETCO says the launch reflects the increasing need for financial institutions to adopt intelligent, explainable AI tools that strengthen fraud prevention while ensuring analysts remain at the centre of decision-making.
