NCBA Bank has officially opened a new branch in Kitui, marking a significant milestone in the bank’s commitment to improving banking access and promoting financial inclusion across Kenya. Located at the Chief Kitonga Building in Kitui town, the new branch strengthens NCBA’s strategic focus on expanding its footprint in more regions and providing residents with greater convenience in accessing banking services.
The NCBA Kitui branch aims to drive economic growth at the grassroots level by offering specialized financial solutions tailored to meet the needs of the local community. These solutions include construction loans and asset financing for essential infrastructure projects such as hardware and school buses. By addressing the unique needs of Kitui’s residents, the bank is directly contributing to the region’s economic development and helping to nurture its growing entrepreneurial spirit.
In addition to traditional banking services, NCBA has introduced a range of accessible and convenient digital solutions to better serve the Kitui community. These include mobile banking, online banking, NCBA Till, and PDQ machines, all designed to enhance the ease of transactions and provide a seamless banking experience. These services are particularly impactful in a rapidly digitalizing world, where accessibility and convenience are paramount to customer satisfaction.
Tirus Mwithiga, NCBA Group Director of Retail Banking, emphasized the significance of the branch’s opening, stating that it is a key step in NCBA’s mission to foster financial inclusion and provide tailored solutions that empower individuals and local businesses. He added that the bank is committed to supporting Kitui’s entrepreneurs by offering personalized financial services that will fuel the region’s growth and help create new pathways to prosperity.
Kathryne Maundu, NCBA Group Company Secretary, also highlighted the positive impact the bank has had on the local community. Since its initial presence in Kitui, NCBA has successfully opened pathways for economic growth, with a strong focus on sectors such as construction, transport, and education. Maundu noted that Kitui’s population of 1.2 million is thriving, and NCBA is proud to be a key player in driving inclusive economic development in the region.
The early success of the branch is already evident, with 668 customers already benefitting from the bank’s tailored financial solutions. NCBA also expressed its gratitude to local leadership, especially Governor Dr. Malombe, for their support in unlocking Kitui’s potential. With this new branch, NCBA is further strengthening its commitment to building a prosperous future for Kitui’s residents and businesses alike.
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