MTN Launches South Sudan’s First eSIM Service

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MTN South Sudan has made a significant step in the country’s telecommunications journey by launching eSIM technology, making it the first operator to introduce this innovation in the local market. This launch marks a pivotal moment in the telecommunications sector, enhancing connectivity and providing added convenience for customers in South Sudan.

The National Communications Authority (NCA) has expressed its support for the introduction of eSIM technology and is committed to assisting MTN and other mobile operators in making eSIM-enabled smartphones more widely available. This partnership between the regulator and MTN is expected to drive innovation and further improve the telecommunications landscape in South Sudan.

Ali Monzer, CEO of MTN South Sudan, highlighted that the launch of eSIM technology is not only a technological advancement but also a step toward simplifying connectivity for customers. By introducing eSIM, MTN aims to enhance the overall customer experience and deliver greater convenience in managing mobile subscriptions, a key aspect of modern telecommunications.

Napoleon Adok Gai, Director General of NCA, echoed this sentiment, emphasizing the positive impact of eSIM on both customer experience and security. He noted that eSIM provides an additional layer of security for users and is poised to make mobile services more flexible and accessible across the country. Gai also stressed the importance of customer education and support in ensuring the successful adoption of this technology.

The NCA’s backing of eSIM technology highlights the regulator’s forward-thinking approach to telecommunications in South Sudan. Their commitment to working with MTN and other operators ensures that South Sudan is on track to offer more advanced and secure telecom services, further integrating the country into the global digital ecosystem.

With the introduction of eSIM, MTN South Sudan is setting the stage for the future of mobile technology in the country. This launch signifies not just a technological leap but also a long-term investment in the customer experience and the overall growth of South Sudan’s telecommunications sector.

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