Airtel Uganda has launched Starlink satellite-to-mobile services, enabling customers with compatible smartphones to stay connected in areas beyond the reach of conventional terrestrial mobile networks.
Uganda becomes the second African market where Airtel Africa has commercially introduced the service, following its launch in the Democratic Republic of the Congo in August.
The service uses Starlink’s satellite-to-mobile constellation, which currently includes 650 launched satellites, to provide access to light-data applications such as WhatsApp messaging and SMS.
Customers do not need a satellite dish, specialised equipment or a separate device to use the service. Instead, they require a compatible smartphone and a clear view of the sky.
The service is intended to extend communications to people and organisations operating in remote and underserved areas, including farmers, transport and logistics operators, humanitarian organisations, mining operations and communities outside conventional network coverage.
It is also designed to provide an additional communications option during emergencies, natural disasters and temporary disruptions to terrestrial networks.
Eligible Airtel Uganda customers can register through the MyAirtel App and access the service through a free 30-day introductory trial. After the trial period, Starlink Mobile will be available through eligible Airtel Uganda data bundles.
Airtel Uganda Managing Director and CEO Soumendra Sahu said the satellite technology complements the company’s continued investment in terrestrial infrastructure and enables customers to remain connected beyond conventional coverage areas.
Uganda Communications Commission Executive Director Nyombi Thembo said the use of emerging technologies could help address connectivity gaps, particularly in challenging environments such as islands, mountainous areas and forests.
The Minister of ICT and National Guidance, Hon Justine Kasule Lumumba, also welcomed the partnership, noting the role of an enabling policy environment in supporting private-sector growth and wider digital connectivity.
The launch forms part of Airtel Africa’s broader rollout of satellite-to-mobile technology as the company combines satellite connectivity with terrestrial network investments to expand access to communications services across Africa.
