Smart Zambia Institute National Coordinator Percy Chinyama has highlighted the importance of public-private sector collaboration in driving innovation and expanding digital government services in Zambia.
Chinyama made the remarks during a panel discussion at the fourth edition of Edge: Peers Connect, organised by BongoHive in partnership with Zanaco. He emphasised that innovation should focus on building synergies rather than competition, noting that collaboration can help develop solutions that improve people’s lives.
He cited Zambia’s new online passport application system as an example of the government’s efforts to introduce digital solutions that simplify public services. He also revealed that additional transformative digital initiatives are in development.
Chinyama encouraged the public to embrace digital government services, highlighting their potential to improve convenience, efficiency and accessibility. He added that wider adoption could also increase government revenue by improving service delivery and making transactions easier for citizens.
The panel discussion also featured National Pension Scheme Authority (NAPSA) Director General Muyangwa Muyangwa and Zamtel Chief Executive Officer Jason Mwanza.
Smart Zambia Institute said collaboration, innovation and the adoption of digital solutions remain central to its efforts to build a more efficient, inclusive and digitally empowered Zambia.
