Pan-African telecommunications and network services provider Paratus Group has officially launched operations in Malawi, expanding its presence across sub-Saharan Africa to 16 countries. The new operation will initially provide Starlink enterprise connectivity solutions to businesses and organisations across the country.
Operating as Paratus Malawi, the company will offer professionally managed connectivity services backed by the Group’s regional network, technical expertise and resources. Its services will include local installation, customer service and technical support, targeting organisations that require reliable and high-speed internet connectivity.
The company will serve a wide range of sectors, including banking, insurance, financial services, non-governmental organisations, development partners, agriculture, healthcare, mining, energy, transport and logistics, education, tourism, government connectivity projects, broadcasting and faith-based organisations.
Martin Cox, Chief Commercial Officer at Paratus Group, said Malawi represents an important addition to the company’s expanding regional footprint. He noted that the Group’s growing network would strengthen its ability to support enterprise customers within Malawi and across borders.
With many businesses and institutions operating outside major urban centres, Low Earth Orbit (LEO) satellite connectivity is expected to help address gaps in terrestrial infrastructure. Through its Starlink service, Paratus Malawi will provide high-speed, low-latency internet access in locations where conventional connectivity options remain limited or unavailable.
The service will also provide organisations in Lilongwe, Blantyre and Mzuzu with primary or backup connectivity options, helping maintain operations when fibre or mobile networks experience disruptions.
Tiwonge Chirambo, Country Manager at Paratus Malawi, said the company had already signed up several enterprise customers across different sectors and was expanding its local operations to meet growing demand.
Chirambo highlighted the importance of dependable connectivity for rural health and education centres, bank branches and tourism facilities, including lodges along the lakeshore. He added that installations would be handled by local technical partners, supported by Paratus Group resources, with turnaround times of 24 to 48 hours depending on location and operational requirements.
The company also plans to expand its local workforce, creating employment opportunities for Malawians across different professional fields as the business grows.
Chirambo, a Malawian telecommunications business development specialist with ten years of experience working with government, multinational organisations and private sector partners, said Paratus Malawi would support ongoing efforts by the Government, the Malawi Communications Regulatory Authority (MACRA) and development partners to expand digital access.
He said the company’s services would help connect underserved communities while providing enterprises in urban centres with independent backup links to maintain essential operations, including payments, branches and head offices.
The launch forms part of Paratus Group’s broader expansion across Africa, combining terrestrial and satellite connectivity solutions to support businesses, institutions and communities.
