MTN Zambia has appointed Joshua Sichinga as its new Chief Consumer Officer, effective 1 October 2026.
Sichinga brings more than 25 years of professional experience, including over 15 years in Africa’s telecommunications sector. His expertise covers commercial strategy, marketing, customer experience, business transformation and business growth.
Before joining MTN Zambia, he held senior leadership roles at Airtel Malawi, Telekom Networks Malawi, Airtel Zambia and Airtel Africa, providing commercial leadership across multiple African markets.
In his new position, Sichinga will support MTN Zambia’s consumer strategy as the company works to expand connectivity and strengthen its digital services for customers.
The appointment adds extensive telecommunications and commercial leadership experience to MTN Zambia as it continues its focus on innovation and customer experience.
